thecustomerexperiencecoach.co.uk

Tasks

Make the site mobile device friendly.
Avoid using deprecated HTML tags.

SEO

URL

Domain : ce-coach.co.uk/

Character length : 15

Title

The Customer Experience Coach

Keywords (meta keywords)

Good! The website does not use “meta keywords”.

Open Graph Protocol

Error! The website does not use the OG (Open Graph) protocol.

Dublin Core

Dublin Core is not used

Underscores in the URLs

Good! No underscore (_) found in the URLs.

Search engine friendly URLs

Good! The website uses SEO friendly URLs.

Checking the robots.txt file

There is robots.txt file.
https://ce-coach.co.uk/robots.txt

User-agent	Disallowed for the search engines
*	/wp-admin/

Social

Social Engagement

Linkedin16

Facebook Share0

Facebook Comments0

Content

Doctype

HTML 5

Encoding

Perfect! The character encoding is set: UTF-8.

Language

We have found the language localisation: ”en”.

Title

The Customer Experience Coach

Character length : 29

Good! The title’s length is between 10 and 70 characters.

Text / HTML ratio

Ratio : 12%

Error! The text / HTML code ratio is under 15 percent on this website. This value shows that the website has relatively few text content.

Headings

H1	H2	H3	H4	H5	H6
3	6	11	0	0	0

Heading structure in the source code

<H3> The Customer Experience Coach Ltd
<H3> Main menu
<H1> Does your customer experience make you stand out?
<H1> Our workshops
<H2> How can we help?
<H2> Ask the coach
<H1> Why Customer Experience?
<H2> The current landscape:
<H2> Good is no longer ‘good enough':
<H2> Why focus on customer experience?
<H2> The benefits you’ll see:
<H3> Subscribe for updates
<H3> Recent Posts
<H3> Latest Tweets
<H3> Archives
<H3> Recent Comments
<H3> Categories
<H3> Quick Links
<H3> Contact Us
<H3> Administration

Word cloud

customer30
experience19
customers8
business7
coach7
ukcsi5
yorkshire5
coaching4
results4
services4
book4
satisfaction4
make3
workshops3
stand3
content3
consumer3
august3
july3
marketing3
ask3
february3
work3
click3
financial3
great3
depart2
decline2
much’…2
digital2
right2
nram2
it’s2
ever2
state2
dan2
come2
pink2
recent2
service2
sell2
builds2
review2
enough2
longer2
start2
new2
competition2
nation2
december2
good2
loyalty2
grand2
how2
common2
advice2
ad-hoc2
questions2
blog2
crucial2

Keyword matrix

word	title	descriptions	heading
customer
experience
customers
business
coach
ukcsi

Two Word cloud

customer experience8
great customer3
you stand2
make you2
find out2
case studies2

404 Page

The website has a 404 error page.

Flash content

Good! The website does not have any flash contents.

Frame

Good! The website does not use iFrame solutions.

Images

We found 4 images on this web page.

Alternate attributes for the following 4 images are missing. Search engines use "alt" tags to understand image content efficiently. We strongly recommend fixing this issue.

Readability

Flesch–Kincaid Grade Level

5.30

Flesch Reading Ease

64.40

Coleman Liau Index

12.00

Automated Readability Index (ARI)

4.30

Dale–Chall Readability

6.40

SMOG Index

8.60

Spache Readibility

5.00

Number of letters

3646

Number of words

723

Number of sentences

179

Average words per sentences

Number of syllables

1182

Syllables in words

1202

Average syllables in words

1.63

Number of words in first three syllables

156

Percentage of word / syllables

21.58

Words not in Dale-Chall easy-word list

283

Words not in Spache easy-word list

186

Technologies

Mobile optimization

Error! This website is not optimized for mobile devices... It is optimized for devices which have at least 1006px wide display!

Deprecated HTML elements

Good! No deprecated HTML tags are detected.

Redirection (www / not www)

Good! The web address is accessible in only one version. The www version is redirected to the version without www.

Deprecated HTML elements

Good! No deprecated HTML tags are detected.

Printability

Suggestion! Unfortunately, no printer-friendly CSS found.

Meta Tag (viewport tag, mobile devices)

Error! The meta tag named viewport is missing.

Speed test

Server response time

The server response time is fast enough.

Loading time

3,183 ms

Table layout

Good! No nested tables found.

Render blocking resources

Good! No render blocking elements found!

Speed test – Javascript

Javascript

Error! Too many javascript files found which slows down the page load on the website.

http://ce-coach.co.uk/wp-includes/js/jquery/jquery.js?ver=1.11.1
http://ce-coach.co.uk/wp-includes/js/jquery/jquery-migrate.min.js?ver=1.2.1
http://ce-coach.co.uk/wp-content/plugins/wp-orbit-slider/js/jquery.orbit-1.3.0.min.js?ver=4.0
http://ce-coach.co.uk/wp-includes/js/comment-reply.min.js?ver=4.0
http://ce-coach.co.uk/wp-content/plugins/contact-form-7/includes/js/jquery.form.min.js?ver=3.51.0-2014.06.20
http://ce-coach.co.uk/wp-content/plugins/contact-form-7/includes/js/scripts.js?ver=4.0.1
http://ce-coach.co.uk/wp-includes/js/jquery/ui/jquery.ui.core.min.js?ver=1.10.4
http://ce-coach.co.uk/wp-includes/js/jquery/ui/jquery.ui.widget.min.js?ver=1.10.4
http://ce-coach.co.uk/wp-includes/js/jquery/ui/jquery.ui.mouse.min.js?ver=1.10.4
http://ce-coach.co.uk/wp-includes/js/jquery/ui/jquery.ui.resizable.min.js?ver=1.10.4
http://ce-coach.co.uk/wp-includes/js/jquery/ui/jquery.ui.draggable.min.js?ver=1.10.4
http://ce-coach.co.uk/wp-includes/js/jquery/ui/jquery.ui.button.min.js?ver=1.10.4
http://ce-coach.co.uk/wp-includes/js/jquery/ui/jquery.ui.position.min.js?ver=1.10.4
http://ce-coach.co.uk/wp-includes/js/jquery/ui/jquery.ui.dialog.min.js?ver=1.10.4
http://ce-coach.co.uk/wp-includes/js/thickbox/thickbox.js?ver=3.1-20121105
http://ce-coach.co.uk/wp-content/plugins/wp-jquery-lightbox/jquery.touchwipe.min.js?ver=1.4
http://ce-coach.co.uk/wp-content/plugins/wp-jquery-lightbox/jquery.lightbox.min.js?ver=1.4

File size of all javascript files combined

0.00

Javascript minifying

Great! The Javascript files are minified.

Speed test – CSS

CSS

Error! Too many CSS files detected that slows down the page load.

http://ce-coach.co.uk/wp-content/themes/cec/style.css
http://ce-coach.co.uk/wp-content/plugins/contact-form-7/includes/css/styles.css?ver=4.0.1
http://ce-coach.co.uk/wp-content/plugins/loginradius-for-wordpress/css/loginRadiusStyle.css?ver=4.0.0
http://ce-coach.co.uk/wp-includes/css/dashicons.min.css?ver=4.0
http://ce-coach.co.uk/wp-includes/js/thickbox/thickbox.css?ver=4.0
http://ce-coach.co.uk/wp-content/plugins/download-monitor/page-addon/styles.css?ver=4.0
http://ce-coach.co.uk/wp-content/plugins/wp-jquery-lightbox/styles/lightbox.min.css?ver=1.4
http://ce-coach.co.uk/wp-content/plugins/wp-orbit-slider/css/default.css?ver=4.0

File size of all css files combined

0.00

CSS minifying

Great! The CSS elements are minified.

Speed test – Compression

Uncompressed size of the of the HTML

0.00

Gzip compression

Your site uses compression.

Speed test – Browser cache

Browser cache

The browser cache is set correctly for all elements.

Speed test – Images

File size of all images combined

0.00

Image optimisation

All images are optimized.

Links

We found a total of 107 different links.
Internal links: 99
External links: 8

External links:

Link text (anchor)	Link strength
http://www.pinterest.com/cecoach/boards
http://www.linkedin.com/company/3064670
https://twitter.com/ce_coach
Tweets by @ce_coach
Mark Roberts
google adwords keywords
UKCSI Results – Consumer Satisfaction is on the Decline :: Business in Yorkshire Business in Yorkshire
Owen Phillips

Internal links:

Link text (anchor)	Link strength
http://ce-coach.co.uk
http://ce-coach.co.uk/#
Skip to primary content
Skip to secondary content
Home
Our approach
Customer Experience Audit
Coaching packages
Collecting customer feedback
Ad-hoc work and advice
Workshops
Common questions
About Us
The Book
Blog
FREE!
10 Crucial Tips
What customers say
Case Studies
Housing Association
Global Manufacturers
Financial Services
Our workshops
How can we help?
click here
Ask the coach
Click here to ask the coach...
here
State of the Nation: UKCSI Jan 2016 results. New Year New Start?
Lush tops Which? customer service survey
Are Digital Marketers Missing A Trick?
Customer loyalty, trust and the limbic brain
UKCSI – State Of The Nation Update
February 2016
September 2015
August 2015
July 2015
May 2015
February 2015
January 2015
December 2014
October 2014
August 2014
July 2014
June 2014
April 2014
March 2014
February 2014
January 2014
December 2013
November 2013
October 2013
September 2013
August 2013
July 2013
June 2013
NRAM – ‘not right about much’…
NRAM – ‘not right about much’…
npower’s toxic customer satisfaction has got worse – no really it has. \| The Customer Experience Coach
npower: Customer experience Titanic or Titan in the making?
Ignore social media at your peril..
UKCSI results – Consumer satisfaction is on the decline
Behavioural Economics
Book review
Business improvement
Consumer behaviour
Content Marketing
Customer centric culture
Customer dissatisfaction
Customer Experience
Customer experience trends
Customer loyalty
Customer psychology
CX
CXM
Dan Pink
Digital Marketing
Financial services
Great customer experience
Marketing
Measuring customer satisfaction
Sales and selling
Social Media
TDF
Technology
UKCSI
Uncategorized
Yorkshire Grand Depart
Book review: Dan Pink ‘To sell is human’
Download test
Is Yorkshire ready?
Our A.D.A coaching structure
Services we offer
Who we work with
Why Customer Experience?
Yorkshire Grand Depart 2014
The coaching process
Ask The Coach
Log in

Website security

185.119.173.103

External hidden links

Good! No hidden external links found

Looking for eval()

Good! No eval(bas64_decode()) scripts are found

Checking for XSS vulnerability

No XSS vulnerability found

Email encryption

Warning! The website contains at least one unencrypted email address.

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goldbandfilms.co.uk

quantumlifetransformation.com

michellewindsordesigns.com

aqualifegallery.co.uk

highlifemarketing.com

meredithinfantschool.com

Icons

Favicon

Error! No favicon is found. Using favicon helps to build a better brand quicker.

Order of Heading elements on mobile by position

H2 : Share & Bookmark, ( 0px from top )
H2 : Select an image to pin., ( 0px from top )
H2 : Share & Bookmark, ( 0px from top )
H2 : Select an image to pin., ( 0px from top )
H3 : The Customer Experience Coach Ltd, ( 63px from top )
H3 : Main menu, ( 193px from top )
H3 : Subscribe for updates, ( 273px from top )
H3 : Recent Posts, ( 410px from top )
H1 : Does your customer experience make you stand out?, ( 465px from top )
H1 : Does your customer experience make you stand out?, ( 465px from top )
H1 : Our workshops, ( 465px from top )
H2 : How can we help?, ( 465px from top )
H2 : Ask the coach, ( 465px from top )
H1 : Why Customer Experience?, ( 556px from top )
H3 : Latest Tweets, ( 627px from top )
H2 : The current landscape:, ( 657px from top )
H2 : Good is no longer ‘good enough':, ( 757px from top )
H2 : Why focus on customer experience?, ( 857px from top )
H2 : The benefits you’ll see:, ( 994px from top )
H3 : Archives, ( 1090px from top )

Typos

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SEO report of thecustomerexperiencecoach.co.uk